A FinCEN-Registered Bitcoin OTC Desk, Not an Anonymous Platform
Compliance isn’t a checkbox for us. Being FinCEN registered means someone is accountable when things go wrong — and on an unregulated platform, no one is.
CustomersChain LLC is a FinCEN-registered Money Services Business, MSB Reg. No. 31000320266825, founded in 2023. Here’s exactly what that means, and how to verify it yourself.
What FinCEN Registration Actually Means
FinCEN registration means CustomersChain is accountable to federal regulation as a money services business. Every trade follows KYC/AML requirements. Your identity is verified once, then you work with a real specialist — not an anonymous counterparty with nothing to lose.
Where Your Money Actually Goes
We never take custody of your crypto
our liquidity provider sends it directly to your private wallet
Trades are pre-funded and settled the same day
no assets are held beyond trade completion
We never hold your assets. Crypto goes directly to your wallet.
How to Verify This Yourself
You don’t have to take our word for it. CustomersChain’s MSB registration (Reg. No. 31000320266825) is publicly searchable on FinCEN’s official registry.
Frequently Asked Questions
Is CustomersChain a licensed Bitcoin business?
CustomersChain LLC is a FinCEN-registered Money Services Business (MSB Reg. No. 31000320266825), founded in 2023.
Every trade follows KYC/AML requirements.
What does FinCEN registration actually mean for me?
It means CustomersChain is accountable to federal regulation as a money services business — not an anonymous platform with no one responsible if something goes wrong.
Do you take custody of my crypto or funds?
No.
We never take custody of your crypto — it goes directly from our liquidity provider to your private wallet.
How is CustomersChain different from an unregulated OTC platform?
KYC/AML verification on every trade, funds held at a regulated bank, a registered MSB number you can look up yourself, and one accountable specialist — not an anonymous counterparty.